FAQ's and Help

Company Details

Registered Office Address:

Grimeford Mill, Unit 8, Grimeford Lane, Anderton Nr.Chorley, PR6 9HL

Registered in England and Wales

Company Reg No: 6308297

UK VAT Reg No: GB 103311287

Tel: 01772 698274

Email: sales@grimefordmill.co.uk

Elsewhere

Special Offers

 

Oil Cloth - Pebbles Special Offer
Oil Cloth - Pebbles Special Offer

Our vinyl table cloths have a non woven backing, this increases the durability of the product and minimises the chances of the vinyl stretching and becoming mis...

£10.58 per m

Caramel Brown Tableshield - Special Offer
Caramel Brown Tableshield - Special Offer

Heat Resistant to 100 degrees C Protects against Scratches, Sunlight, Heat Damage, Spills and Splashes Protect your investment with this multi-purpose protector...

£34.90 per m

More Offers

Frequently Asked Questions

How do I take care of my new Tableshield Protector

Please view our care instructions page for further details

How do I measure my table for a table protector

Please view our measuring guide for further details

How do I take care of my new Dirt Trapper Mat

Please view our care instructions page for further details

How do I take care of my new Oil cloth

Please view our care instructions page for further details

How do I take care of my new Table Defence Protector

Please view our care instructions page for further details

How do I take care of my new Coir Mat

Please view our care instructions page for further details

How do I take care of my new ADEM Rib Mat

Please view our care instructions page for further details

Can I collect my order direct from you

Because we manufacture our products on site, we sadly can not allow member of the general public to collect orders directly due to health and safety reasons.

What is your returns policy

We hope that you will be pleased with our products. Should you have a complaint please feel free to e-mail or call us. We will acknowledge your complaint within 7 days and do our best to resolve the problem.

Standard Items: Should your order be unsuitable in any way simply return the goods within 14 days of receipt for a refund. (We can not arrange collection nor pay the post or carriage for returns). Goods must be in a perfect unused condition with their original packaging. Your payment will be refunded as soon as we receive the items back. Please return the goods with the dispatch note that was sent with the goods.

Bespoke Items: We can not accept returns of bespoke items unless they are defective in some way beyond our normal working tolerances. A colour difference is not a defect. We strongly suggest that you request a sample piece before ordering a design.

If an item is damaged in transit please reject the delivery and inform us within 7 days.

Shortages must be reported immediately. If not reported within 7 days from delivery we can not send replacements.

None of the above affects your statutory rights.

 

Do you charge VAT

We are registered for VAT in the UK (VAT registration number GB103311287) and the current rate of VAT of 20% is applied to all items, a breakdown of this cost will be provided on the purchase receipt given by Paypal or Google Checkout. For telephone orders a VAT receipt may be requested within 14 days of your purchase.

Will you deliver to non cardholder addresses?

We will deliver your order to any accessible address within the British Isles (England, Scotland, Wales, Northern Ireland, Republic of Ireland)

Apart from APO/BFPO addresses we do not accept PO BOX numbers as addresses.

Testimonials

More Testimonials

“Perfect!! Lee was very professional and courteous. Took time to explain, choices and options and delivery was very fast”

— C Taylor from Knightsbridge, London

Contact Details

Grimeford Mill, Unit 8, Grimeford Lane, Anderton Nr. Chorley, PR6 9HL

Telephone: 01772 698274
Email: sales@grimefordmill.co.uk

Product Care

Product Care

Find out how to look after your new product from Grimeford Mill.

Find out more

Help & FAQs

Product Care

Measuring your table, how to order an oval table, shipping.

Find out more